PRIVACY POLICY

Last updated: September 19, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Responsible Entity (Verantwortlicher)

Verantwortlicher im Sinne der Datenschutz-Grundverordnung (DSGVO) ist:

2. Interpretation and Definitions

(keep your existing definitions — I just adjusted them slightly for clarity)

• Account: A unique account created for you to access our Service.
• Company (referred to as either "the Company", "We", "Us" or "Our"): VELVET-AI GbR.
• Cookies: Small files placed on your device by a website.
• Country: Germany.
• Device: Any device that can access the Service (computer, smartphone, tablet).
• Personal Data: Any information relating to an identified or identifiable natural person.
• Service: The Website accessible from https://velvet-ai.app.
• Usage Data: Data collected automatically, e.g. IP address, browser type, duration of visit.
• You: The individual accessing or using the Service, or the legal entity they represent.

3. Types of Data Collected

Personal Data

• Email address (if provided via forms or sign-up).

Usage Data

Collected automatically when using the Service (IP address, browser type, pages visited, time and date of visit, device identifiers, and other diagnostic data).

4. Legal Basis for Processing (Art. 6 DSGVO)

We process your personal data on the following legal bases:

• Consent (Art. 6 Abs. 1 lit. a DSGVO): e.g. when you sign up with your email address.
• Contract performance (Art. 6 Abs. 1 lit. b DSGVO): to provide the Service you requested.
• Legal obligation (Art. 6 Abs. 1 lit. c DSGVO): e.g. to comply with tax or commercial laws.
• Legitimate interests (Art. 6 Abs. 1 lit. f DSGVO): e.g. to analyze usage and improve our website.

5. Use of Data

We use collected data for purposes including:

• To provide and maintain the Service
• To notify you about changes to the Service
• To allow participation in interactive features
• To provide customer support
• To analyze usage and improve the Service
• To detect, prevent, and address technical issues

6. Cookies

Our website may use cookies or similar technologies to improve user experience. You can instruct your browser to refuse cookies or indicate when a cookie is being sent.

7. Disclosure of Data

We may disclose personal data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Velvet GbR
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users or the public

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Your Rights (Betroffenenrechte)

You have the following rights under GDPR:

• Right to access (Art. 15 DSGVO)
• Right to rectification (Art. 16 DSGVO)
• Right to erasure (Art. 17 DSGVO)
• Right to restriction of processing (Art. 18 DSGVO)
• Right to data portability (Art. 20 DSGVO)
• Right to object (Art. 21 DSGVO)
• Right to withdraw consent (Art. 7 Abs. 3 DSGVO)

To exercise your rights, please contact us at: hello@velvet.ai

11. Supervisory Authority

You also have the right to lodge a complaint with a supervisory authority, for example:

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.